Sunday, September 2, 2012

Customer Satisfaction - Our Definition

Salesinn.com believes in -
Customer Satisfaction which is driven through
Simplicity and
Quality


salesinn.com has been establishing the Ultimate Customer Satisfaction in e-tailing business by following the 4Cs -

Care: salesinn.com pays highest attention to all the pre and post-purchase buyer activities to facilitate both immediate transactions and long term buyer-seller relationships. Care is reflected in the attention to detail in order to ensure that there is no breakdown in service, and the concern that it shows in promptly resolving to any queries or prioritization requests.

Convenience: salesinn.com provides the ultimate convenience to buyers as well as sellers by keeping the platform simple, intuitive, and user friendly. On top of simplicity, salesinn.com delivers easiest and quickest accessibility of store and product information and 100% secure transaction process.

Community: salesinn.com pays great importance to provide updates through its virtual community where existing and potential customers can subscribe and be abreast of latest products and changes. In this community, salesinn.com facilitates the exchange of opinions and information regarding offered products and services.

Contact: salesinn.com cultivates a permission based customers list who receives relevant updates on recent products and incentives in order to extend the breadth and depth of their purchases over time.

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